After watching these how-to-videos you'll be knowledgeable handypersons and also know there are certain repairs to NOT attempt yourself. These are repairs with the potential to result in injury to residents or damage to the property, and may include:
Roof or ceiling leaks
Flooding, broken or burst water pipes
A broken toilet
Failure or breakdown of the gas, electricity, or water supply
Faults or damages that make the premises unsafe or unsecure
Faults likely to injure a person, cause damage, and/or extreme inconvenience
If an EMERGENCY REPAIR is required, pleasecontact your Building Manager immediately.
If your repair is not an emergency, and you are not comfortable to attempt this repair, please note all maintenance requests must be made by completing a maintenance request form which can be provided by your Building Manager or online. We aim to respond to general maintenance requests within two business days.
Please don't put yourself at risk with any maintenance repair you aren't comfortable attempting on your own. Our goal at Kelson Group is to help you live better and get through this together.