Maintenance Request

Testimonials

  • "

    I felt at home at the ( Viscount ) Villa so I will miss being there.  Shawn (manager) was always very nice person to deal with.

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    ~ J.Y. Viscount Villa Apartments

  • "

    I had a great experience at Carriage House Apartments.  I moved for work reasons into a different town.  Cheryl, manager of Carriage House, is the best manager I have come across, hands-down :).

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    ~ M.D. Carriage House Apartments

  • "

    Kathleen Lewis was the manager when we were evacuated from Fort Mac.  She was so helpful in getting us located.  She was kind and considerate.  If not for her, I doubt that we would ever have chosen to rent the apartment.  Overall, good service from Kelson Group for accommodating us.  We are eternally grateful.

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    ~ J.B. Callingwood on 170th Apartments

  • "

    Had to move due to health reasons however if you ever get an assisted living facility I'll be the first there.  Val/Ken and David were excellent managers and I hope the best for them.  Overall I really loved living there and wish I could move back.  I would highly recommend it to anyone!!

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    ~ K.B. Southdale Park Apartments

  • "

    Your welcome package was so sweet.  How lovely to get here and have all the essentials in a cute little gift bag.  And a free pizza!  Thank you for making me feel at home.  So wonderful.  Suzanne, Suzanne and Mike are all top notch.  You have wonderful people working for you.  Thank you again.

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    ~ J.S. Summit Square & Summit Court Apartments

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    Everything went very well.  That was very nice.  I was very happy with my experience so far.

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    ~ S.V. Columbia Manor Apartments

  • "

    We had a very pleasant overall experience at the Buckland Manor and even consider moving back in there one day.  Manon is the best building manager I've ever known, a very easy-going, yet organized and caring person.  She needs a raise! :)

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    ~ A.S. Buckland Manor Apartments

  • "

    So far everything with us here is great.  The office staff (management) are kind, friendly, professional and happy.  We look forward to chatting with Val when we can as she is a good person with a good sense of humour.  Thank goodness there are landlords that actually appreciate the tenants and the buildings they dwell in.  Bravo.

     
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    ~ E. & K. B. Heatheridge Estates Apartments B

  • "

    Cheryl is an excellent manager!  She does a great job keeping the property clean, very responsive to any issues that I had.  I think she needs a raise!

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    ~ X.L. Carriage House Apartments

  • "

    I had no problem with your building and was very pleased with the staff here.

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    ~ J.W. The Ridgewood Apartments

  • "

    Val at Heatheridge was a wonderful manager, I would recommend the apartment just based on my experience with her.  The apartment was beautiful and overall I was very happy with the time I spent there.

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    ~ D. D. Heatheridge Estates Apartments B

  • "

    The apartment was quite clean and the appliances were in good running order. Overall the entire process was easy and Gord and his staff were professional, helpful and friendly.

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    ~ E. L. Delair Court Apartments

  • "

    It's great to have on-site maintenance and operations managers on the premises.  They obviously take great pride in their jobs, keeping the building clean, the exterior pleasing to the eye and the needs of the tenants attended to.  I would recommend Emerald Manor to anyone seeking a new residence.

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    ~ J. I. Emerald Manor Apartments

  • "

    Thank you Kelson Group for an apartment building that is being run in a very professional manner.  The manager, Rob, is approachable and very professional in every way.  I believe he is the best in his field that I have met.  We all know that dealing with the general public is never easy.  Rob makes it appear to be easy.  He really is the best.  Thank you.

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    ~ B.K. Curlew Apartments

  • "

    Cheryl does an incredible job!!  I rented with two others as managers and she by herself out did them.  Promptness, professionalism, personable and approachable.  She maintained the yards and interior at a much higher level than I've ever seen and not just at Forest Glen.  It was a pleasure to call home.  Thank you for a nice, clean place to live.

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    ~ J.M. Forest Glen Apartments

  • "

    I can't think of any way to improve on our experience with Kelson Group.  We really appreciated the welcome basket at the time of move in.  The building was maintained very well.  Parking lots were cleaned on time.  Bob kept the building quiet, there was never a time we had to put up with loud music, fights, parties, etc.  On move out we were treated very well by Bob's wife and staff.  It's been a great experience.  Thank you!

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    ~ T. & L. S. Pinegrove Manor Apartments

  • "

    Found Lee Heinrichs very kind and courteous to us.  Great employee.  Thank you very much.

     
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    ~ F.M. Encore Apartments

  • "

    I think Suzanne and Mike are the best property managers.  I have the highest regards for them both.  They are two hard working employees and I cannot say enough good about them.  Kelson Group is lucky to have them

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    ~ P.M. Summit Square & Summit Court Apartments

  • "

    Rob my building manager, has been great at making sure everything was fixed and working, as well as being around when I needed it.  He is definitely one of the better managers that we have had.

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    ~ Z.C. Bonnie Lee Apartments

  • "

    I moved as I am 89 years of age and had to go into assisted living!  Truly enjoyed my 10 years in your building.  Staff were always most kind & helpful.  Was so sorry I had to leave my little apartment!

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    ~ E.D. Heatheridge Estates Apartments A & C

  • "

    I was completely satisfied with the apartment and the manager.  Would move back in a second.  Very happy there

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    ~ P.O. Delair Court Apartments

  • "

    Cheryl was fantastic, as were the Kelson Group managers prior.  The building location is ideal and a primary factor behind my lengthy tenancy.  Assuming competitive rent and premises I would rent with Kelson Group again, based on my experience with the Glen Shee building managers.

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    ~ M.C. Carriage House Apartments

  • "

    Valerie is the best landlord a renter could ask for.  She made my move into the suite smoothly and effortlessly.  Every time I had a question, she would answer right away.  She has been very accommodating and helpful during my move in and move out.  The building is well taken care of, the tenants are nice and polite, it's great to have a gym and swimming pool at the facility, and Valerie is just the best.  I am grateful for her professionalism, pleasant demeanor, friendly attitude and willingness to provide excellent customer service.  She seemed always busy but she still managed to make time to answer my questions.  Thank you again for the wonderful experience.

    "

    ~ R.Z. Heatheridge Estates Apartments B

  • "

    Lived here for 9.5 years.  Current manager (Shawn) is by far the best manager I had while with Kelson.  Give that man a raise and hearty pat on the back!

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    ~ C.L. Rembrandt Apartments

  • "

    Valerie is the best landlord a renter could ask for.  She made my move into the suite smoothly and effortlessly.  Every time I had a question, she would answer right away.  She has been very accommodating and helpful during my move in and move out.  The building is well taken care of, the tenants are nice and polite, it's great to have a gym and swimming pool at the facility, and Valerie is just the best.  I am grateful for her professionalism, pleasant demeanor, friendly attitude and willingness to provide excellent customer service.  She seemed always busy but she still managed to make time to answer my questions.  Thank you again for the wonderful experience.

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    ~ R.Z. Heatheridge Estates Apartments A & C

  • "

    The management team at Wellesley Manor are great!  Thank you.

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    ~ C&K.T. Wellesley Manor Apartments

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    Val and Ken are excellent apartment managers.  I have no complaints at all.

     
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    ~ B.S. Heatheridge Estates Apartments A & C

  • "

    I moved to Nova Scotia to be closer with family.  Kelson Group was a great company and I have highly recommended it to other people.  Our new company here in NS are not as thorough and high quality as Kelson Group was - so we miss it!  Your standard of cleanliness, understanding, and fast responses were superb!  Thank you for making my move in, and our move out less stressful!

    Overall great service and environment with excellent communication and follow up!  Thank you!

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    ~ M.M. Dufferin Terrace Apartments

  • "

    We are very pleased with the building and management team, Dorothy and Paul, who have both been very helpful and friendly.

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    ~ J.H. Emerald Manor Apartments

  • "

    I am enjoying living here.  Val was awesome from the time I met her up to and including moving in.  Thank you.

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    ~ S.D. Heatheridge Estates Apartments A & C

  • "

    I know this section is for suggestions on improving, but I just wanted to say that you have an amazing apartment complex here.  The building manager is awesome, the kitchen/bathroom far exceeded my expectations, and everything I can think of right now is good things.  You guys rock.  Thank you.

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    ~ T.H. Forest Glen Apartments

  • "

    The managers are AMAZING, so friendly, helpful and happy :) It's such a pleasure living here :) They really make you feel like you're at home :).

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    ~ J.D. Hartley Manor Apartments

  • "

    We enjoyed living at our apartment.  Shawn is an incredible building manager who went above and beyond our expectations.  He responded quickly to any question or concern we had as tenants.  

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    ~ B.P. & M.L. Arrowstone Manor Apartments

  • "

    I would like to note that the key component to my satisfaction with The Carlton is Paul Tarko. Paul is an excellent building manager, fair, efficient & always concerned about the needs of the tenants. These qualities are hard to find in a building manager!  - Edmonton

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    ~ K.W. The Carlton Apartments

  • "

    All in all it was a great place to live, Bob was very friendly and accommodating.  We moved because we now live in a different town.

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    ~ J.F. Spruceland Manor Apartments

  • "

    I was with Kelson Group for 9 years and it was a very satisfying experience.  I would definitely recommend renting from you to anyone.  Thank you for being such an honest and caring company, people like you are hard to come by so take pride in the service you provide.

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    ~ G.V. The Ridgewood Apartments

  • "

    I was with Kelson Group for 9 years and it was a very satisfying experience.  I would definitely recommend renting from you to anyone.  Thank you for being such an honest and caring company, people like you are hard to come by so take pride in the service you provide.

    "

    ~ G.V. The Ridgewood Apartments

  • "

    Dave was an excellent building manager - hard working, always friendly and made time for the residents.  Building was old but well maintained.  Never any garbage in halls, grounds were nicely maintained.  Overall one of the better kept apartments I've rented.

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    ~ W.F. Columbia Manor Apartments

  • "

    Dave was an excellent building manager - hard working, always friendly and made time for the residents.  Building was old but well maintained.  Never any garbage in halls, grounds were nicely maintained.  Overall one of the better kept apartments I've rented.

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    ~ W.F. Columbia Manor Apartments

  • "

    We moved out because my husband finished his education and we are going back to Japan.  We really appreciate that building manager Dorothy and maintenance guy Paul helped us kindly.  When we have a chance to come back to Canada, we'd like to rent your apartment again.

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    ~ R.S. Emerald Manor Apartments

  • "

    I thought that Hartley Manor was a very lovely place to live and I would definitely recommend it to people looking for an apartment.  Very friendly management.  I lived in the building for 2 years and had no complaints.

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    ~ S.R. Hartley Manor Apartments

  • "

    Dealt with both Stephanie and Cheryl, they were awesome.  Very helpful and accommodating as well as friendly.  Much better than the previous manager of Forest Glen before Kelson Group purchased the building.

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    ~ S.P. Forest Glen Apartments

  • "

    Val is a super building manager.

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    ~ G.J. Jason Adam Manor Apartments

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    Dealt with both Stephanie and Cheryl, they were awesome.  Very helpful and accommodating as well as friendly.  Much better than the previous manager of Forest Glen before Kelson Group purchased the building.

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    ~ S.P. Forest Glen Apartments

  • "

    I really enjoyed my time at Kelson Manor in Kamloops, BC.  It was wonderful to live in such a clean unit & grounds that were clearly well maintained & cared for.  Adam was an excellent landlord who responded quickly to any concerns we had.  I would recommend this company, and specifically building, to any person looking to rent in the Kamloops area.  Thank you for such an enjoyable rental!

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    ~ K.M. Kelson Manor Apartments

  • "

    I thought that Hartley Manor was a very lovely place to live and I would definitely recommend it to people looking for an apartment.  Very friendly management.  I lived in the building for 2 years and had no complaints.

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    ~ S.R. Hartley Manor Apartments

  • "

    We moved out because my husband finished his education and we are going back to Japan.  We really appreciate that building manager Dorothy and maintenance guy Paul helped us kindly.  When we have a chance to come back to Canada, we'd like to rent your apartment again

    "

    ~ R.S.

  • "

    I really enjoyed my time at Kelson Manor in Kamloops, BC.  It was wonderful to live in such a clean unit & grounds that were clearly well maintained & cared for.  Adam was an excellent landlord who responded quickly to any concerns we had.  I would recommend this company, and specifically building, to any person looking to rent in the Kamloops area.  Thank you for such an enjoyable rental!

    "

    ~ K.M. Kelson Manor Apartments

  • "

    The manager Rose was always available and ready to help.  Special thank you to maintenance group.  Guys work professionally and quickly.  Thank you for everything, Stetson Place!  Thank you, Rose!

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    ~ K.B. Stetson Place Apartments

  • "

    I love my apartment and the staff.  The staff here go above & beyond to help tenants.  Thank you Suzanne & Mike.

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    ~ D.S. Summit Square & Summit Court Apartments

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    Your manager went above and beyond.  Keep them for sure.

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    ~ D.O. Summit Square & Summit Court Apartments

  • "

    I'm quite satisfied with Kelson Group building, we feel very secure at the Riverside Gardens. Good work, guys. Thanks for the deposit back.

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    ~ D.C. Riverside Gardens Apartments

  • "

     Val and John are a credit to your company! Have always been courteous, friendly, efficient and always available. Thank you for your fairness in rent. I do appreciate your thoughtfulness in that regards.

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    ~ D & R. M. Kelly Adam Manor Apartments